The protection of your personal data is an integral part of the Filtre-Outlet’ values. By using our website (the "Site") or accessing our Services in any manner, you acknowledge having read and accepted this privacy policy ("Privacy & Cookie Policy") which governs the use and protection of your personal data.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Union (EU). The General Data Protection Regulation is a set of laws that has been implemented by the European Commission since 25 May 2018 for all companies operating in Europe. This therefore includes Filtre-Outlet.

This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.filtre-outlet.fr.

 

WHAT PERSONAL DATA WE COLLECT

1.  Personal Identification Information:

When you create a customer account or place an order on our site, we record your personal information like: your email, your first and last name, your postal address and your telephone number so that we can prepare and deliver your package. These order data are transmitted to the various service providers who work to ensure that your parcel reaches you: our logistician who prepares the parcel and the courier who delivers it to you.

They have absolutely no right to use your data for anything other than processing your order and must delete these data from their computer system after processing. These service providers store the data in data centres in Europe. However, if you choose to have it delivered outside Europe, your data, such as your postal address, is inevitably transmitted to the logistics services of the courier who will deliver it to you in that country.

2.  Usage Data:

Pages visited, time spent on the website, interaction data, etc. This includes details about how you navigate and interact with our website, such as the links you click, the content you view, and the features you use. We may track the frequency and duration of your visits, the referral website or source that brought you to our platform, and your activity patterns to better understand user behaviour. Additionally, we may analyse aggregated or anonymized data to improve the website experience, personalize content, and enhance our services.

3.  Technical Data:

This includes data such as the type and version of the browser you use, the type and version of the operating system on your device, the screen resolution, language settings, time zone, network connection type, and other diagnostic data. We may also collect device identifiers such as MAC addresses, IMEI numbers, and unique device IDs. Additionally, log files generated during your interactions with our website may contain timestamps, requested URLs, response times, and error reports that help us diagnose and resolve technical issues.

4.  Cookies & Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, improve website performance, and deliver relevant content. Cookies are small text files stored on your device that help us recognize your preferences and provide personalized services.

We use the following types of cookies:

Essential Cookies: These are strictly necessary for website functionality, enabling core features such as security, accessibility, and session management. Without these cookies, our website may not function properly.

Functional Cookies: These cookies allow our website to remember your preferences, such as language settings, login details, and customization choices, enhancing your browsing experience.

Analytical & Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and any errors encountered. This data helps us improve website functionality and user experience. They also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google LLC (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and disclose information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/.

Marketing & Advertising Cookies: With your consent, we use these cookies to track your browsing habits and display relevant advertisements based on your interests. They help us measure the effectiveness of marketing campaigns and ensure that ads are relevant to you.

Third-Party Cookies: Some cookies are placed by third-party services that we integrate into our website, such as social media platforms, embedded videos, and external analytics tools.

Controlling cookies: You can randomly manage and/or delete these cookies. You can delete all of the cookies stored on your computer and you can set up most browsers in such a manner that the archiving of cookies is prevented in the first place. However, if you do this, you may have to manually adjust some settings every time you visit and live with the impairment of some of the functions.

By using our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings or our cookie consent tool, where you can opt in or out of non-essential cookies at any time.

 

HOW WE USE YOUR DATA

1.  Customer Support & Communication:

To respond to inquiries, provide assistance, and handle customer service requests.

2.  Marketing & Subscriptions:

With your consent, we use your personal data to send newsletters, promotional emails, filter change reminder and other marketing materials related to our services. This includes informing you about new features, upcoming events, exclusive offers, and industry insights. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of the emails. It takes effect immediately.

3.  Product Reviews:

Your email address, first name, last name and order reference are transmitted to our partner (XXXXX) Avis-Vérifiés.com who will send you a satisfaction survey. This data is not transmitted to any other company and is only used to evaluate your shopping experience at Filtre-Outlet.fr.

4.  Legal & Compliance Obligations:

To comply with applicable laws, respond to legal requests, and enforce our policies.

 

DATA SHARING & THIRD PARTIES

We do not sell or rent your personal data. However, we may share your data with trusted third parties under the following circumstances:

1.  Service Providers and Vendors:

We may share your data with third-party service providers who assist in operating our website, such as hosting providers, analytics platforms, customer support services, payment processors, and email service providers. These providers process your data on our behalf under strict confidentiality agreements.

2.  Legal and Regulatory Authorities:

f required by law, we may disclose your data to governmental agencies, regulators, or law enforcement authorities in response to legal requests, subpoenas, court orders, or to comply with our legal obligations.

3.  Business Partners and Affiliates:

In some cases, we may share data with business partners or affiliates for joint services, promotional activities, or collaboration on specific offerings. We will seek your consent where required by law before such sharing occurs.

4.  Corporate Transactions:

If we are involved in a merger, acquisition, sale of assets, or other corporate restructuring, your data may be transferred as part of the business transaction. We will notify you of any such transfer and outline your rights regarding your data.

5.  Protection of Rights and Security:

We may disclose personal data when necessary to enforce our policies, protect our operations, prevent fraud, safeguard our users, or address security threats.

All third parties that receive your data are contractually obligated to process it securely and in accordance with GDPR requirements.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update and modify this Privacy & Cookie Policy at any time. Any modifications will be posted on this page with a revised "Last Updated" date. Changes and clarifications will take effect immediately upon posting to the website.